Our Values – the How of Done Right

November 24th, 2009

This is the first in a series of posts with the purpose of giving some background on Done Right, who we are and what we do. Today, focus is on our values.

These basic principles were put on paper before we even began working on our business plan, and they are truly the core of Done Right. We carry them in our hearts at all times, letting them guide us in decisions and help us find our way when we are lost. There is a story to each value which deserves to be told – but for now, here they are in brief:

  • It’s not about the money. We target our operations on innovation and progress, not growth. In our decisions, profit must never take priority over our principles.
  • Independence means freedom to act. We accept money from neither investors nor organizations, and we never let rules and regulations compromise our values.
  • Information wants to be free. We recognize sharing, teaching and collaboration as the key to success for ourselves as well as everyone.
  • The environment is a stakeholder. We strive to be net givers, not takers, both in the community in which we act, and the world as a whole.
  • Quality beats quantity. Quality is essential in our choice of materials, tools and processes, and must never be compromised.
  • Action speaks louder than words. We’re putting our money – and our lives – where our mouth is, to do the things we love, the way we feel is right.

- T

Off Grid – On Beach

November 23rd, 2009

Guys, time for celebration! The lease is signed, we are now proud inhabitants of our own ocean-front property on Otres Beach. These are very exciting times for us!

It’s not the biggest or fanciest place around, but we have what we need to get started! Three bungalows with bathroom & shower, a big loft to be used for extra living quarters and production, a kitchen, a bar, plenty of space for creative meetings, workshops and relaxation, furniture and cooking equipment, not to mention 40 sqm of empty land in the back.

We’ve been on site all day making plans in the sun! There is some work to be done before everything’s just the way we want it, here are some pictures of what it looks like at the moment:

Otres isn’t connected to the power grid – which means we have to provide our own electricity. Our neighbors all use diesel generators – not an option for Done Right. With plenty of wind and sun available, conditions are perfect for testing renewable energy sources and strategies for minimizing energy consumption. We are also looking forward to trying other aspects of sustainable living such as solar ovens for cooking and water distillation, passive air conditioning and earthship construction techniques. More details on these plans will follow shortly!

The legal and practical aspects of all this have kept our focus away from the blog, we’ll make it up to you guys, promise! Some other progress we have made recently include:

  • Research and initial contacts with local schools and aid organizations to see where and how we can be of most use, as well as basis for recruiting personnel to our business. We have some very promising leads.
  • Research on materials and manufacturers to supply our production. Finding good quality materials that are guaranteed to be organic and produced under fair work conditions will be challenging – but we love a challenge!
  • Product design and production planning of the first items to be produced by Done Right for sale in Europe.
  • And of course, learning more about the Khmer way of doing things – I’m already more relaxed and comfortable doing business here than I ever was in Sweden.

This week most of our “work” time will be spent on practical things such as hiring administrative staff (cooking, cleaning, security etc) and shopping for things needed in our home. We will also move forward on many of the above mentioned plans and ideas.

We’ll be back shortly with a status update!

- T

Real estate madness

November 20th, 2009

TIme for an update on the topic of our quest for localization.

We started out by looking at land for sale and lease around Sihanoukville. Already beforehand we knew from research that buying here is relatively expensive, due to investors buying large areas, dividing them into smaller lots to make a profit. However, we weren’t prepared for these kind of figures. For instance: For a piece of grassland 40×30 meters, out of town, 500 meters from the beach, reachable only by a dirt road ruined from heavy rain, in need of drainage because of a large pond in the middle, they are asking $60.000.

Come on, for real? Cambodian investors obviously have a sense of humor that is beyond us, we wouldn’t pay a tenth of their asking price. The area won’t be ready for development in at least five years, more likely ten.

However, renting is a completely different story. Cambodia isn’t yet a major tourist destination, and the global recession has made matters even worse. Many hotels and bars here find it very hard to survive, and are renting out or selling their businesses at more reasonable prices.

Since we are not here to invest in real estate and want to be flexible in case of changed circumstances, we feel short-term renting is the most attractive option for now. We are currently looking to rent an ocean-front guest house out of town, which could serve both as living quarters and small-scale production facility to get us up and running quickly. These type of facilities aren’t connected to the power grid, which means we’ll also get to set up solar and/or wind power – lots of fun!

Once we are up and running, we will begin looking for a bigger piece of land further away from developed areas, suitable for building earthship-style housing.

Apart from these grand plans, we are also taking time to get to know people around here, trying to understand the culture and ways of life. It’s the most fun we’ve had for a long time! This week we’re helping the owner of Small Green to promote the friday night buffet, tonight we’ll get to see the results!

Flyer for Small Green Friday Buffet

Today will be a long day, time to get going!

- T

Visas and licenses

November 15th, 2009

I thought that i would write my first post on the blog, seeing as T has had all the fun up until now.

When You go somewhere like Cambodia there are a lot of things you try figure out before you leave. One of these things is the whole visa arrangement business. When one arrives at the airport (You can cross the border by land as well, but that will probably include a bribe in the 5-10 dollar bracket) you basically have two options, depending on how long you want to stay. The local currency here is Riel, by the way, but US dollars are used almost exclusively ($1 = approx. 4000 Riel).

The first option is getting a tourist visa, which grants you a 30 day stay from the issue date (not the date you arrive, should you get the visa elsewhere) which will cost you $20 (note: you’ll also need a passport photo for all visa applications). The tourist visa can technically be extended once for another 30 days, but thats a bit of a scam seeing as you need to personally apply for the extenuation in Phnom Penh, and you have to do it 25 days before the visa expires, this means a lot of running around and a lot less enjoying the country.

The second option is getting a business visa which also grants you a 30 day stay in the country and will cost you $25. The good thing about it is that you can then extend it for one, three, six or twelve months at various costs, and the process is much more straight forward. All you need to do here in Snookyville for example is to go visit Mick and Ana’s place downtown, and they will take care of the whole thing for you. Remember to apply for the extension  at least 10 days before the original visa runs out though, and don’t forget your passport photo. They really like photos here for some reason.

Another thing that Mick can help you out with is getting a Khmer drivers license, which will set you back $45. To get a license you need your drivers license from back home, and five (!) passport photos, which you can get in any photoshop for a couple of bucks. If you don´t have a license from back home, you can always buy one in Bangkok ;) Once you give Mick your drivers license, money and photos, he’ll issue you a temporary license, and of driving you go!

Sammy's temporary drivers license

There are three different licenses, one for small motos (up to 125cc) one for car (which includes moto) and one separate for heavy motorbike. But do you really need a drivers license? The answer to that question is yes. A lot of things have changed in Cambodia the last couple of years, barrangs (foreigners) now need a local license to drive here, and if you’re driving a moto you need a helmet (note that only the driver of the moto is required to have a helmet, the sometimes five people on the back don’t). This applies to barrang and Khmer alike, and is actually enforced quite heavily, our friend Irish Tom got stopped three times on his first day. The whole driving license thing is really a scam – Cambodia have signed the Geneva convention, which means that they accept european driving licenses, but they seem not to remember this when they stop you, and might take your vehicle if you piss them of, or in any case charge you a fine.

We’re going on a road trip now, and on monday we have a meeting with the real-estate agent, so watch out for more updates and pics soon!

Thats all for now.

- S

Buying a car in Cambodia

November 12th, 2009

So. This turned out to be more of an adventure than we planned. Oh well. You live, you learn.

Let’s begin from the beginning. We got on the bus 7AM tuesday morning, planning to spend the day in PP finding a suitable car to buy, aided by contacts of Raymond (our friend and owner of the Guest House in Sihanoukville were we’re living). We arrived mid-day only to find that the people who were to help us were busy. What the hell, let’s do it on our own! We were recommended a Tuk-tuk driver by a friend of Raymond’s and asked him to drive us to places were they sell used cars, specifically pickup trucks.

Our first stop was a small outlet somewhere in downtown PP. They showed us a -98 rusty worn out Disel Toyota pickup with NGO plates, promising this was a great car. The NGO plates should supposedly  protect us from getting stopped by the Police. The price they were asking for the car was a shock to us, so we left and continued our search.

Next stop was  a store that specialized in importing cars from abroad (mainly the US), where we looked at some nice quality Toyota and Nissan pickups, which unfortunately turned out to be priced way above our budget, even after the customary price argument.

After this the we asked the driver to take us to a proper second-hand car dealer, and he said in bad English that there are some places, but he didn’t want to take us there because “the cars can have a lot of problem”, such as breaking down very soon after you buy them. We insisted and he took us to look at a -03 Toyota Tacoma RS5 that seemed to be in generally good shape, apart from some trouble with the electronics. We asked for the price and was a bit above our price range, but considerably less than the NGO ripoff from earlier.

By now it was late and we felt it was time to accept defeat for the time being, and withdraw to our hotel for some sleep. We spent the evening researching for information about car purchases in Cambodia, which only made us more worried and suspicious – rip-offs are common here, worn-out cars are exported from the US and polished-up here for sale, there can be trouble with paperwork and ownership, NGO plates mean you have to pay lots of extra taxes, etc. We’re going to need more help.

In the morning, strengthened by a good night’s sleep, we talk to the hotel owner who is a friend of Raymond’s, and through him we got the help of his driver, who in his turn knew a good mechanic. We employed them both for the day to help us in our quest. With our Tuk-Tuk driver, we now had three Cambodians working for us. We started by checking out the car from yesterday, that we actually like. Our driver and mechanic got to work right away. After initial inspection, they proposed we should take it for a test drive. We did and had the car driven to the mechanic’s workshop, testing suspension, breaks etc on the way. Once there, they lifted it up and checked for unseen problems. We now had four Cambodians checking the car for us. Quite nice.

Mechanics checking the Tacoma

Our mechanic says there seems to be no problems, but he wants to do a full service on the car, change the transmission, axis and engine oils, disassemble and service the breaks etc, if we decide to buy the car. By now the car salesman has arrived. We decide it’s time to do some business, and we discuss the price, ending up agreeing on a price that we are all happy with.

Sammy, Raymond and our Cambodian army :)

Now it’s time for lunch, and withdrawing a lot of cash. In Cambodia. From a Swedish bank account. We start by going to the big, fancy main offices of the two major banks here, but even after speaking to their managers, they insist on a $5000 per day limit for withdrawals. This is getting annoying. So, let’s try Western Union. The Tuk-tuk takes us there, but on entering the place, we’re convinced there’s no way this is going to work – they can’t possibly have more than even $1000 cash in this crappy office with no security.

I ask the teller to withdraw a large sum of money, she says no problem, takes my VISA and my Passport, and ten minutes later, we’re done and ready – having payed a lower commission than at the major banks! This place is upside down alright.

Toby and Tacoma

We go back to the garage, sign the papers (including putting my thumb prints on the ownership form), get the car keys, but since they still have some work left on the car, we jump in the Tuk-tuk and go out to do some errands. The salesman seems pretty surprised we’re leave with all the papers before paying him, but nobody stops us :)

A few hours later, we’re back in the dimly lit garage to finish the deal – counting hundred dollar bills on the hood of the car, Mafia style. Finally, we’re done and ready!

Handing over the cash

Since it’s now late, we spend a second hotel night to avoid driving in the dark. Many people here drive with their lights off nighttime. In Cambodia, it’s illegal to have your lights on during the day, but legal to have them off at night. Welcome to upside-downia… We ask the driver to pick up our car from the garage in the morning and drive us around town for some errands, before leaving us at the airport were we can drive ourselves back to Sihanoukville.

The driver is supposed to pick us up at 8, Raymond says he’s going to be late. Right enough, 8 o’clock sharp he phones us and says it will be another half hour. He shows up 8:55, without seeming the least bit worried. Very typical Cambodian, makes me feel right at home (and doesn’t make Sammy very happy..).

The drive home is quite eventless, apart from the “good breaks, good horn, good luck” philosophy customary to drive in this country.

It’s great to be home, home in Sihanoukville.

- T

Shopping in Phnom Penh

November 9th, 2009

It’s late and we’re off to Phnom Penh early in the morning, so I’ll keep it short.

This week we’re moving forward with our plans. Our goal for tomorrow is buying a car that suits our needs. Our criteria are:

  • Can carry at least five people
  • Work well for goods transportation
  • Fuel-efficient/eco-friendly (for being a car, anyways.)
  • Safe and comfortable to drive on roads in bad condition
  • Sustainable value

We’re leaning towards a second-hand 4WD pickup truck, around 3-6 years old, depending on what we can find and to what price.

Once we have our own means of transportation, the quest for location begins! We’ll be back with a full report soon. Now, some sleep!

- T

Doings and dealings in Sihanoukville

November 6th, 2009

Samuel is now on his third week here in Cambodia, while I joined him roughly a week ago. This will be a mixed post on things we’ve been through so far.

I’ve spent these first few days acclimatizing and trying to get used to the idea of living here – it’s a very different feeling from just traveling through like I did about two years ago. After the initial shock combined with food poisoning though, it feels good to be here.

For the time being, we live in the Small Green Guest House in downtown Sihanoukville, owned by Raymond, a very nice Swedish man who has already helped us with a lot of information and contacts. And beer!

To much amusement on my part, Raymond has also come up with a nick name for my business partner: Salza is no more, meet Professor Sammy! Very suitable, don’t you think?

We enjoy it very much and plan to remain here until we’ve found a suitable location for our permanent home.

Yesterday we went up at 6AM to go visit some close by waterfalls. We don’t like early mornings, but it was definitely worth it! Getting out of town and into nature proved very relaxing and inspiring. This is the kind of scenery were great ideas are born!

Sammy & Toby on a ledge

Sammy & Toby in the waterfall

Believe it or not, apart from enjoying ourselves, we’ve also done research in several key areas such as:

  • The education system and feasibility of running schools
  • Laws and rules for conducting business
  • Aspects of owning, leasing and renting property
  • Employment and working with local suppliers
  • Availability of goods and materials
  • Contacts in the real estate market

We constantly learn new things by asking around, listening to stories and keeping our eyes and ears open. It’s clear we have great obstacles ahead of us, but the more we know about them the more focused and resolved we become – the time for going from word to action is approaching!

- T

Hello world!

October 29th, 2009

Welcome to Done Right, our blog and home on the web. After six months of planning and preparation, it is with pride and joy I write these first words of many to come.

During this time, I’ve been asked many times what Done Right is all about. I usually spend quite a while answering the question, and have yet to come up with a short still satisfying answer.

In essence: We are setting out to prove that production can actually be something that benefits everyone – we can make great products, educate, inspire, fight poverty – all in harmony with nature.

And we are going to have fun doing it!

To our aid, we have a solid set of values, a great many plans, ideas, experiences and assets, not to mention you guys – we will need the help of many to make this dream come true!

Over the coming days, I’ll be clarifying different aspects of our plans, ideas and strategies, but first there are some urgent matters to attend to – a few days from now, I’m getting on a plane to join Samuel in Cambodia, where our adventure begins for real.

Stay tuned.

- T